Who This Course Is For |
- ServiceNow Developers & Administrators building user-friendly portals.
- UI/UX Designers enhancing the self-service experience.
- ITSM Professionals looking to improve service request management.
- Business Process Owners streamlining customer and employee interactions.
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What You’ll Learn |
- Service Portal Architecture & Setup – Understand the structure and components of a Service Portal.
- Building & Customizing Widgets – Develop interactive widgets using HTML, CSS, JavaScript, and AngularJS.
- Service Catalog & Request Management – Configure dynamic forms and workflows for service requests.
- Branding & UI Customization – Apply themes, styles, and layouts to match corporate branding.
- Integrating with Other Modules – Connect Service Portal with ITSM, HR, and custom applications.
- Troubleshooting & Best Practices – Debug portal issues and optimize performance.
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Requirements |
- Basic Knowledge of ITSM – Understanding of IT Service Management concepts.
- JavaScript, HTML, and CSS – Required for developing and customizing widgets.
- Knowledge of AngularJS – Preferred for building dynamic and interactive widgets.
- ServiceNow Developer Instance – Recommended for hands-on practice.
- A PC, Laptop, or Tablet with a stable internet connection of at least 5 Mbps to seamlessly access live sessions via Zoom or Google Meet.
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Description |
ServiceNow’s Service Portal provides an intuitive and user-friendly interface for ITSM, HR, and other enterprise workflows. This course offers a hands-on approach to building and customizing ServiceNow Service Portals using HTML, CSS, JavaScript, and AngularJS. You’ll learn how to develop interactive widgets, design dynamic service catalogs, and integrate with other modules to enhance user experience. Through real-world use cases, you’ll gain the expertise needed to create branded, fully functional portals that improve self-service and streamline service request management. By the end of the course, you’ll be able to design, develop, and optimize Service Portals to drive better engagement and efficiency within your organization. |
Workshop Features |
✅ Instructor-Led Training – Live interactive sessions with real-time demonstrations.
✅ Hands-on Labs – Practical exercises using a ServiceNow Developer Instance.
✅ Real-World Use Cases – Learn through industry-relevant scenarios and best practices.
✅ Custom Widget Development – Build and modify widgets using HTML, CSS, JavaScript, and AngularJS.
✅ Troubleshooting & Debugging – Debug scripts, optimize performance, and enhance portal usability.
✅ Q&A and Expert Guidance – Get answers to your queries and guidance from an experienced ServiceNow developer. |
Workshop Instructor |
Satya Sundar Das
Certified ServiceNow Developer
8 Yrs+ Experience |
Recommended Workshops |
- ServiceNow ITSM Essentials for Beginners – Learn ITSM fundamentals and ServiceNow basics.
- Custom Scoped Applications in ServiceNow – Develop tailored business applications from scratch.
- Workplace Service Delivery in ServiceNow – Optimize workspace management and employee experience.
- ServiceNow Upgrade & Health Scan Best Practices – Maintain and optimize your ServiceNow instance.
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ServiceNow 1-on-1 Private Training | Personalized ServiceNow Coaching | ServiceNow Hands-On Workshop | ServiceNow Admin Developer Course | Learn ServiceNow Online in Bharat | ThinkScaler Technologies ServiceNow Training | ServiceNow Upgrade and Health Scan Workshop | 8+ Years Experienced ServiceNow Trainer | ServiceNow Completion Certificate Course | ServiceNow 1-on-1 Private Training by Indian Expert | Learn ServiceNow Online from Best Indian Expert | Best ServiceNow Training in India by Thinkscaler Technologies
