Terms of Service
Welcome
Effective Date: 17th July 2026
Welcome to workshop.thinkscaler.com, a subdomain of ThinkScaler.com, owned and operated by NeoThink Scaler Technologies Private Limited (“ThinkScaler”). By accessing or purchasing from this website, you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, you must not use this website.
Acceptance of Terms
By accessing this website, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement. If you are using this site on behalf of an organization, you agree to these Terms on behalf of that organization.
Changes to Terms
ThinkScaler reserves the right to modify or update these Terms at any time without prior notice. Continued use of the website after such changes constitutes acceptance of the revised Terms. Users are encouraged to review these Terms periodically.
Purchases and Payments
All purchases made on workshop.thinkscaler.com are subject to these Terms and the Refund Policy below.
Payments are processed through secure third-party payment gateways, and ThinkScaler does not store your payment details.
Prices of courses, webinars, workshops, mentorship programs, and related services may change at any time without prior notice.
As ThinkScaler provides digital educational services, access to purchased services may begin immediately after purchase, upon enrollment confirmation, or after trainer assignment. Once service delivery has commenced, cancellation, return, and refund eligibility shall be governed by the Refund Policy below.
Refund Policy
To ensure transparency, ThinkScaler has established the following refund and return policy.
Return Eligibility
• Requests must be submitted within 24 hours (1 day) of purchase.
• No trainer has been assigned.
• No live class, workshop, webinar, or mentorship session has been conducted.
• The purchased digital service has not been substantially delivered.
Once a trainer has been assigned or any live session has commenced, purchases become non-refundable and non-returnable.
Defective or Service-Related Issues
Refunds or corrective actions may be considered only where:
• Incorrect course or mentorship was assigned.
• Purchased content cannot be accessed due to a verified ThinkScaler platform issue.
• Purchased service is materially defective or unavailable because of ThinkScaler.
Issues must be reported within 24 hours of purchase. After verification, ThinkScaler may provide a refund, replacement access, correction, or another reasonable solution.
Teaching Style Concerns
Learning preferences differ from person to person. If training has commenced and you are unable to understand your assigned trainer’s teaching style, this does not qualify for a refund. Where reasonably possible, ThinkScaler may instead provide a replacement trainer, reschedule remaining sessions, or provide additional learning support.
Cancellation by ThinkScaler
If ThinkScaler cancels a program before it begins, learners may choose either a full refund or rescheduling to a future batch.
Technical Issues
Technical issues preventing access must be reported within 24 hours of purchase.
Session Recordings & Add-ons
Session recordings, resume reviews, mock interviews, certificates, downloadable resources, and similar add-ons are non-refundable once delivered or accessed.
Refund Processing Timeline
Approved refunds are processed within 7–10 business days to the original payment method.
Consumer Rights
Nothing in this policy limits any statutory rights available under applicable law.
User Conduct
By using this platform and participating in any workshop, course, or webinar conducted by ThinkScaler, you agree to maintain professional and respectful behavior at all times.
Prohibited conduct includes discrimination, harassment, threats, privacy violations, stalking, sharing obscene content, disruptive behaviour, or any illegal activities. ThinkScaler maintains a strict zero-tolerance policy.
Non-Solicitation Policy
Participants agree not to directly or indirectly solicit, approach, or engage ThinkScaler instructors, mentors, trainers, employees, or representatives for private consulting, freelance work, employment, or paid services outside the ThinkScaler platform during training and for 12 months after completion. This includes bypassing ThinkScaler through personal communication channels.
Trainer Protection & Anti-Poaching Policy
Participants agree not to recruit, hire, solicit, or engage any ThinkScaler trainer, mentor, instructor, consultant, or employee outside ThinkScaler during enrollment and for 24 months after completion. Participants may not reproduce or build competing training programs using ThinkScaler’s curriculum, mentorship framework, or methodology. Corporate training involving ThinkScaler instructors must only be arranged through NeoThink Scaler Technologies Private Limited.
Account Sharing Policy
User accounts are personal and non-transferable. Sharing credentials or allowing unregistered individuals to access purchased content is prohibited.
AI & Content Misuse Policy
Participants may not use ThinkScaler materials to train AI systems, generate derivative educational products, create competing content, or upload ThinkScaler intellectual property into AI tools without written permission.
Intellectual Property
All course materials, videos, workshops, documentation, and digital resources remain the intellectual property of ThinkScaler. Unauthorized reproduction, recording, resale, distribution, or sharing is prohibited.
Enforcement & Termination
ThinkScaler may suspend or terminate accounts, remove participants from sessions, cancel future access, deny refunds, and pursue legal remedies where these Terms are violated.
Limitation of Liability
ThinkScaler is not liable for personal or professional decisions made based on its training or for indirect, incidental, or consequential damages.
Privacy
Use of this website is also governed by ThinkScaler’s Privacy Policy.
Force Majeure
ThinkScaler shall not be liable for delays or failures caused by events beyond its reasonable control.
Severability
If any provision of these Terms is held invalid, the remaining provisions shall continue in full force.
Governing Law & Disputes
These Terms are governed by the laws of India. Courts in Bhubaneswar, Odisha shall have exclusive jurisdiction.
Contact Information
Email: contact@thinkscaler.com